Shipping Returns Policy

Thank you for shopping with Family of Grace. We are committed to delivering your faith-inspired products with care and in a timely manner.

Processing Time

All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Standard Shipping (US): 5–10 business days
Expedited Shipping (US): 2–4 business days
International Shipping: 10–21 business days

Free Shipping

We offer free standard shipping on all US orders over $70.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with your tracking number. You can also track your order on our Track My Order page.

Returns & Exchanges

Return Policy

We want you to love every Family of Grace Store product. If you are not completely satisfied with your purchase, we accept returns within 30 days of delivery.

Eligibility

• Items must be unused, unwashed, and in original condition
• Items must be returned in original packaging
• Final sale items are not eligible for return
• Custom and personalized items are not eligible for return or exchange. Because these products are made specifically to your request, we are unable to accept returns or issue refunds on customized orders. Please review your customization details carefully before placing your order.

How to Start a Return

To initiate a return, please contact us at our contact page with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges

We are happy to exchange items for a different size or color. Please note that custom and personalized items are not eligible for exchange. For more details see our Refunds Policy.

Questions?

If you have any questions about your order, shipping, or returns, please don't hesitate to contact us. We are here to help!

"She is clothed with strength and dignity." — Proverbs 31:25